October 3, 2019
Discrete Manufacturing, Healthcare, Natural Language Interface
Srikanth T
Implementing Voice of Customer program using NLI to drive innovations in an organization
How to Implement Voice of Customer Program Using NLI for Innovation This article suggests how a Natural Language Interface (NLI) when developed for implementing Voice of Customer program could drive product innovations in an organization. What is Voice of Customer (VoC)? PDMA says VoC is a process for eliciting needs from consumers that uses structured […]