April 3, 2024
Discrete Manufacturing, Healthcare, Natural Language Interface
praveen.rayal
Implementing Voice of Customer program using NLI to drive innovations in an organization
How to Implement Voice of Customer Program Using NLI for Innovation This article suggests how a Natural Language Interface (NLI) when developed for implementing Voice of Customer program could drive product innovations in an organization. What is Voice of Customer (VoC)? PDMA says VoC is a process for eliciting needs from consumers that uses structured […]