Blog – Page 5 – Proxzar Labs

October 3, 2019 Discrete Manufacturing, Healthcare, Natural Language Interface Srikanth T

Implementing Voice of Customer program using NLI to drive innovations in an organization

How to Implement Voice of Customer Program Using NLI for Innovation This article suggests how a Natural Language Interface (NLI) when developed for implementing Voice of Customer program could drive product innovations in an organization. What is Voice of Customer (VoC)? PDMA says VoC is a process for eliciting needs from consumers that uses structured […]

September 30, 2019 Natural Language Interface Rashmi Rao V

How can AI increase the efficiency of marketing operations

With the advent of Artificial Intelligence, the marketing operations space is evolving everyday. It is typical that marketers focus on creating campaigns that are customer oriented and technology based.

September 4, 2019 Natural Language Interface Rashmi Rao V

The 7 NLP Techniques That Will Change How You Communicate in the Future

As part of my research to understand the advances being made in AI / NLP technology, I read the excellent article titled ‘The 7 NLP Techniques That Will Change How You Communicate in the Future‘ by James Le that was published online on Medium. James vividly explains these techniques in detail – which makes it an excellent read for anyone who is interested in NLP. In this article, I attempted to put my own understanding of these advances in NLP technology.

August 25, 2019 Natural Language Interface Srikanth T

A quirky explanation of the difference between an interface (I) and an experience (X) as in UI and UX

A Quirky Explanation Of The Difference Between An Interface (*I) And An Experience (*X) As In UI And UX As builders of Artificial Intelligence powered platform that can deliver experts curated content using proxies, we often get questions on what is a NLI and how is it different from a graphical user interface and also, […]

August 16, 2019 Artificial Intelligence Srikanth T

Using AI in fuzzy front-end stage of an innovation process

This article might be more meaningful to product leaders working in organizations that have implemented a structured process of innovation (NPD) in some format – like a Stage/Gate or a process that captures ideas from employees and channels them through a structured process for evaluation/monitoring.

August 7, 2019 Customer Service, Natural Language Interface Rashmi Rao V

3 Use Cases Of Artificial Intelligence For Enhanced Customer Experience

Customer Engagement is the key to a brand’s success and can be only achieved when brands understand the customer needs, interests and respond to them in real-time through right resources and using right technology.

July 25, 2019 Artificial Intelligence, Marketing Rashmi Rao V

What sales operations could be automated using AI

Do you know that an average sales team spends just 15 hours for selling out of their 40 hours per week schedule? A research by Salesforce says “25% of a sales representative’s week is dedicated to large volumes of administrative tasks”. This opens up an immense possibility where AI can be used to automate some of the Sales operations.

July 10, 2019 Supply Chain Rashmi Rao V

AI In Supply Chain Management

The top most challenges in supply chain management are demand forecasting and warehouse optimization. And, by using AI in supply chain management, organizations can address these challenges, apart from automating other critical processes in SCM. SCM is an overarching process in any organization that manufactures and sells assorted products. It starts with procuring raw material from suppliers/ vendors, converting the raw material into finished products through manufacturing processes, maintaining working inventory as the respective processes demand, moving the finished products through geographically scattered distribution channels or retail locations so as to finally reach the end customers.

June 29, 2019 E-commerce, Natural Language Interface, Natural language search Rashmi Rao V

Using AI driven natural language search in e-commerce industry

Searching has changed over years. Today, people no longer type generic keywords. They know that if they want fast and correct results, they need to be specific in what they want and type precise terms when searching. Usage of “Me’ and “I” have increased as they provide more relevant and personal content. Personalized searches have become more as personal advisors and trusted partners for the users as consumers believe that these advisors understand better and answer all their queries with right answer at right time.

June 9, 2019 Natural Language Interface, Natural language search Rashmi Rao V

Limitations of NLP in building Question/Answering systems

When people communicate with each other, they have a specific language, an expression and an emotional feeling towards each other that allows them to speak and understand. Words play a crucial role in communication and have to be used and understood correctly. Customers seek answers for various queries, and in doing so, they expect businesses to respond as quickly as possible and with right solutions. But can a human work 24/7 and respond to millions of queries pouring in from different parts of the globe in multiple languages?

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