Rashmi Rao V – Page 3

December 17, 2019 Customer Service, Natural Language Interface Rashmi Rao V

Importance of Natural Language Processing for Businesses

Peter Drucker says “..the purpose of a business is to create a customer..”. This sage like wisdom implies the need for businesses to focus their efforts on understanding the needs/ pains of potential customers and addressing the needs formally through products and services that could be developed based on the businesses ability to innovate and launch new products…..And, this article is about the importance of Natural Language Processing for businesses, where language that we speak and write to communicate is used to understand the needs of customers.

December 10, 2019 Artificial Intelligence, Education Rashmi Rao V

Using AI for coaching an individual in multiple skills

Implementing personalized training for each and every employee on the skills that needs to be abridged demand bigger training & development budget. This is where using AI for coaching an individual in multiple skills at a fraction of the budgeted training & development costs.

November 30, 2019 E-commerce, Marketing Rashmi Rao V

Using AI for effective and efficient sales planning in the E-commerce Industry

When customers visit a brand they leave a trail of information behind which is called as “Customer Journey”. This large volume of data can be processed by AI for effective and efficient sales planning to help the sales teams in achieving pre-defined sales targets.

November 19, 2019 Natural Language Interface Rashmi Rao V

How a Conversational AI differs from a rules or workflow-based Chatbot

A Chatbot is a traditional natural language interface that is designed for primary and linear-driven interactions. Rules-based chatbots can be built quickly and are guided by pre-defined workflows. These type of chatbots have minimal application of AI or NLP technology.

October 25, 2019 Artificial Intelligence, Natural Language Interface Rashmi Rao V

Why Natural Language Processing (NLP) could be the Future of Business?

Companies globally have been investing massive amounts of money in technology that could allow them to communicate with the customers in a language they are familiar with. Isn’t that amazing!! So how can technology or a system understand a human language, decipher the words, sentences, understand the meaning and respond with a correct solution? Natural Language Processing (NLP) is the right technology that has come to our rescue. What does NLP mean and how businesses across the globe are leveraging its benefits?

October 14, 2019 E-commerce, Natural Language Interface Rashmi Rao V

How AI search can address Ecommerce search problems

This article talks about the projected growth of e-commerce, importance of site search in e-commerce, problems in keyword-based search implementations and how AI search can address these problems.

September 30, 2019 Natural Language Interface Rashmi Rao V

How can AI increase the efficiency of marketing operations

With the advent of Artificial Intelligence, the marketing operations space is evolving everyday. It is typical that marketers focus on creating campaigns that are customer oriented and technology based.

September 4, 2019 Natural Language Interface Rashmi Rao V

The 7 NLP Techniques That Will Change How You Communicate in the Future

As part of my research to understand the advances being made in AI / NLP technology, I read the excellent article titled ‘The 7 NLP Techniques That Will Change How You Communicate in the Future‘ by James Le that was published online on Medium. James vividly explains these techniques in detail – which makes it an excellent read for anyone who is interested in NLP. In this article, I attempted to put my own understanding of these advances in NLP technology.

August 7, 2019 Customer Service, Natural Language Interface Rashmi Rao V

3 Use Cases Of Artificial Intelligence For Enhanced Customer Experience

Customer Engagement is the key to a brand’s success and can be only achieved when brands understand the customer needs, interests and respond to them in real-time through right resources and using right technology.

July 25, 2019 Artificial Intelligence, Marketing Rashmi Rao V

What sales operations could be automated using AI

Do you know that an average sales team spends just 15 hours for selling out of their 40 hours per week schedule? A research by Salesforce says “25% of a sales representative’s week is dedicated to large volumes of administrative tasks”. This opens up an immense possibility where AI can be used to automate some of the Sales operations.

Author: Rashmi Rao V